Providing Exceptional Customer Service

Providing Exceptional Customer Service

Ask Valor Minds
Ask Valor Minds
Providing Exceptional Customer Service

It’s pretty much universally accepted that it’s less expensive to keep existing customers than to acquire new ones. A survey by HundredX and YouGov shows that 88% of business executives believe that to be the case. And HundredX believes what drives retention is listening, and just as important, acting on what you have “heard.” I

n this episode, we had the pleasure of speaking with Jason Hiland, from  @Golf Sub 70  on the topic of #customerservice and what his company does differently to ensure their customers are always being heard.

So grab a pen and paper and be ready to take some notes.

Here are some of the key takeaways you’ll learn:

5:19 Quote of The Day

6:16 Principles of Listening

9:33 Listening Grows Retention

12:16 The Right Thing To Do

13:27 Company Growth During a Pandemic

14:50 Brand Ambassadors

19:01 Tips For Providing Exceptional Customer Service

25:35 How Combatant Gentlemen Inspired Jason How to Run Their Company

To learn more about Jason Hiland and #subseventy check out some of his links:






Sub 70 Podcasts:

Shout out to our show sponsors  @Fuse Networks LLC  &  @A Advanced Septic & Construction Services for their continued support.

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